Privacy Policy

1. Our assurance of what WardWiz will do with the personal data provided by you

You can visit most of the pages of our WardWiz website without the obligation of specifying information about yourself. But sometimes we need some personal data from you in order to offer products and services that you request. We at WardWiz are committed in protecting your privacy at all times. The Privacy Policy below explains how we collect, store and use the data.

2. Our dealing with the personal data

Protecting your personal data is a top priority for WardWiz. We would like to inform you the way we collect, store and use your personal data. For further details please contact us at support@wardwiz.com.

3.  What personal information is collected and stored?

We use your personal information in the following cases: When you register an order on our online shop that is on our website www.wardwiz.com. You can access our special services like subscribe to a newsletter, participate in a survey apply for a test licence, contact us or proceed to some activities on our website. For example: If you place an order at our online shop, you are obligated to enter the information that is necessary for progression of the procedure to enter. This includes your name, your address and your credit card number or bank account details. You can always decide whether to continue with or cancel the operation in which you are prompted to enter your personal data. If you do not want to specify the required information, you can terminate the transaction at any time. We reserve the right to collect the information about your payment via a third party,in order to be able to offer certain payment options such as payment on account and purchase. While registering in WardWiz Essential Plus & WardWiz Essentials, we will collect personal data like name, email address, contact number with country phone code, city and state/region.

Device Location

WardWiz Essential Plus & WardWiz Essentials collects location data to enable Anti-Theft, Tracking, Area Control and Track My Device(My WardWiz Space) features to show a device's location on a map even when the app is running in the background. In Anti-Theft feature user will get notification on registered email having location of device from where unauthorized device access was attempted, to use this feature, an user needs to give permission to allow WardWiz Essential Plus to access their device's location.

Contacts Backup & Restore

WardWiz Essential Plus & WardWiz Essentials collects data like contact names and phone numbers from a device and stores it on WardWiz server, to enable Contacts Back Up feature to backup and restore a user's phone contact book details. To use this feature an user, needs to give permission to allow WardWiz Essential Plus to store their contacts backup on WardWiz server. Once account is deactivated or subscription is ended user personal data will be erased securely from WardWiz server after 180 days.

Device Storage

WardWiz Essential Plus & WardWiz Essentials offers Scan feature for detecting malicious files from user's device along with file encryption. To use this feature User, need to give permission to allow WardWiz to Access their device storage. Once account deactivated or subscription ended user personal data will be erased securely from WardWiz server after 180 days.

Camera Access

WardWiz Essential Plus & WardWiz Essentials offers Anti-Theft feature in which user will get notification on registered email along with photo captured during unauthorized device access, to use this feature User, need to give permission to allow WardWiz to Access their Device Camera.

4.  The use of collected and stored personal data.

Your personal information is used by WardWiz in the following ways: WardWiz provides you detailed information about virus outbreaks, product updates, product news, advice, newsletter, marketing support, partner support, webinars, forum support and support for many other services.WardWiz gives you the opportunity to buy easily and conveniently.In addition, you can download WardWiz articles for registering products, to gain access to the services provided, and to use a wide range of other actions of the WardWiz websites. You have the option of leaving the WardWiz mailing list whenever you wish to do so.

5.  Transmission of personal data to third party.

WardWiz also uses the services of other contractual partners for the product shipment, orders, billing and payment process. Our contractual partners are obligated to treat the personal information confidential and use it only for purposes of the services or transactions for WardWiz. In the case of digital product dispatch of WardWiz software and licenses, WardWiz co-operates with a third party in order to provide your orders and payments in a simple and convenient way online. WardWiz does not use your personal data without your express consent, nor transfer it to a third party (not even for marketing and sales purposes or address brokers), unless WardWiz is committed through legal regulation. In certain cases WardWiz is obliged to forward your personal information to authorities or other legal organizations under the law.

6.  Security of personal information.

To protect your personal information, we have adapted the security measures in accordance with the Data Protection Act, the present privacy policy and the international information security standards. This procedure enables us to protect your personal information from misuse, unauthorized access and disclosure, damage, manipulation or deleting. The credit card data are encrypted in the online shop on the website via (Secure Socket Layer) SSL. Please note that WardWiz will pass on this company data to its worldwide subsidiaries. Therefore, the personal information of our customers at all our subsidiaries around the world can be forwarded. In some countries the collection, transmission, storage and processing of personal data is carried out by the WardWiz-contractors. All WardWiz employees who have access to customers’ personal data are obligated to guaranty the confidentiality and the use of personal data.

7.  Statistical data

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and make it possible to analyse your use of the website. The information collected by cookies while browsing the website (including your IP address), is transmitted to a Google server in the US and stored there. Google will use this information to evaluate the use of the website, to compile reports it on website activity for website operators can and to provide further services for website and Internet use. Google will also transfer this information to third parties, provided that they are legally authorized to do so or if Google third parties entrusted with the processing of these data. Google will not associate your IP address with other data collected by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that you will then no longer be able to use the website in full with all the functions. By using this site, you consent to the collection of data by Google in the manner and for the purpose described above.

8.   Cookies.

Cookies are text files that are sent from a website to your browser software. WardWiz uses these cookies in order to document your visit to the website of WardWiz and support the functioning of the shopping cart when ordering from the online shop of WardWiz. If you do not approve of this method, you have the option of setting your browser in such a manner that the cookies are blocked or that your PC informs you when the website tries to store a cookie in your browser software. However, the blocking of cookies could mean that you cannot use all products / services on the Wardwiz pages completely.

9.  Non-personally identifiable information.

WardWiz records the domain name, IP addresses and browser types of the visitors of the website WardWiz at irregular intervals. This information is used for the logging of the global access to the WardWiz site. Nevertheless, this information has not in any way something to do with the storage of the data. You will not be identified by your IP address even if our web server records this. Consequently, your identity remains secret.

10.  Privacy of business partners and partner brands.

The WardWiz website offers you various links to the companies with which we have a business relationship. WardWiz is not responsible for the privacy practices of its business partners. Since their practices may differ from ours, we strongly recommend to learn about the privacy statements of these companies. The WardWiz site offers several links to websites and services of companies with whom we have a business relationship. This might collect information about you and your online activities, either on its website or on other websites and via cookies, web beacons and other technologies in order to manage your requests and to be able to offer services.

11.  Non-confidential information.

Bear in mind that the information which is sent to some forums will be considered as public information and will no longer subject be subject to the Privacy Policy. With this type of communication persists the risk of transfer and use of information by others. Therefore, we strongly encourage you to handle keep your personal information with utmost care when you go online.

12.  Contact Information.

For further questions and suggestions we are ready to give you free information, directly and on request about your personal data stored with us. On request, the information can be made available in digital form.

WardWiz Germany, Ysenburgerstrasse 9, D-61184 Karben Germany.

Write us at support@wardwiz.com