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Privacy Policy

1. WardWiz - Privacy Policy

The below mentioned Privacy Policy summarizes your privacy rights regarding the collection and use of your personal information by WardWiz. It applies to WardWiz. By installing this App, you agree to the terms and conditions of our use of your personal information as given below.

2. Information Collection - When and What?

While using Wardwiz, the app has access to your Camera, Speaker, photos, Touch ID/Face ID information (Based on Device Capabilities), GPS data, contacts, gyro sensor information, state of hardware plugged in (charger and headphones/headset) to secure, device tracking by user, backup and to alert user for possible device theft and to track and possibly retrieve the misplaced/stolen device. During purchasing/upgrading, registration, requesting a service and participating in company surveys WardWiz may ask you to fill in your personal information such as Name, E-Mail ID, Address, Credit/Debit Card or Bank account details.

If you are unwilling to provide the required information, you may terminate the transaction at any time.

Wardwiz may collaborate with third party websites/payment portals for purchases of Wardwiz. We reserve the right to collect the information of such transactions via a third party, in order to allocate the receipts towards your subscription.

3.  Use of collected personal data - How and Why?

The personal data collected is used to provide and improve our services.

To provide prompt technical support in case of any services and help requested.

To inform you about product updates, product news, virus outbreaks, and to provide you with your account and product purchase details when demanded.

To personalize our advertising and marketing communications to inform you about on-going offers.

You may unsubscribe from the WardWiz mailing list whenever you wish to do so.

WardWiz does not share or sell PII (Personally Identifiable Information) at any cost unless legally obligated to do so.

Rest assured that all data files on your phone which the user opts to secure using Wardwiz are protected with passcode on the device itself. Under no circumstances are these backed up on the Wardwiz server and hence no person has access to this data apart from the user.

4.  Device Information

WardWiz collects device specific information such as, device hardware specifications, operating system version, mobile network information, memory status, battery level information and phone number, in order to make improvements in the app across all supported devices.

WardWiz also uses the mobile data once allowed by the user in order to transmit information from the user's device to WardWiz server. This is essential to use the complete functionality of the app

5.  Log Information

When you use any WardWiz services or visit WardWiz website, WardWiz automatically collects and stores those reports on our Server, which includes:

  • IP Address
  • Details such as hardware settings, system activity and browser settings.

6.  Location Information

WardWiz uses GPS location tracking of the device in order to trace the lost or misplaced device through the Anti-theft feature.

7.  Transmission to Third Party

WardWiz uses the services of other contractual partners for the product shipment, orders, billing and payment process. Our contractual partners are obligated to treat the personal information confidentially and use it only for purposes of the services or transactions for WardWiz. In the case of digital product dispatch of WardWiz software and licenses, WardWiz co-operates with a third party in order to provide your orders and payments in a simple and convenient way online.

WardWiz does not use your personal data without your consent, nor transfers it to any third party, unless WardWiz is compelled to do so with an order of the competent authority.

In certain cases, WardWiz may be obligated to forward your personal information to authorities or other legal organizations under the requirements of the law.

8.   Information Security

Security measures are taken to protect your Personal Information collected by Wardwiz from misuse, unauthorized access and disclosure, damage, manipulation or deletion.

The credit card data is encrypted in the online shop on the website via (Secure Socket Layer) SSL. Please note that WardWiz will not pass on this user data to its worldwide subsidiaries.

All WardWiz employees having access to customers' personal data are contractually obligated to guarantee the use and maintenance of confidentiality of personal data.

9.  Statistical Data & Cookies

WardWiz website (www.wardwiz.com) uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are saved on your computer and that make it possible to analyze your use of the website. The information generated by the cookie when you use this website (including your IP address) is transferred to a Google server in the USA and is saved there. Google will use this information to analyze the use of the website and compiles reports about website activities and to provide further services related to the website and Internet use. Google may also transfer this information to third parties provided that it is legal to do so or if Google commissions the processing of this data by a third party. Google will never associate your IP address with other data Google has collected.

You can prevent the installation of cookies with a corresponding setting in your browser software. However, we would like to explicitly point out that if you do so, you will not be able to fully use all of the functions of this website. By using this website you agree to the processing of your personal data as collected by Google in the aforementioned manner and purpose.

10.  Privacy of Business Partners and Partner Brands

The WardWiz website may offer you various links to the companies with which we have a business relationship. WardWiz is not responsible for the privacy practices of its business partners.

Since their practices may differ from ours, we strongly recommend learning about the privacy policy/statements of these companies.

WardWiz site may offer several links to websites and services of companies with whom we have a business relationship. This might collect information about you and your online activities, either on its website or on other websites and via cookies, web beacons and other technologies in order to manage your requests and to be able to offer services.

11.  Non-confidential information.

Please note that any information which is sent/posted by the user on any online forum shall be viewed as publicly available information, will no longer be considered as confidential and shall not fall within the purview of terms and conditions of this Privacy Policy.

This type of communication is accompanied by a risk of transfer and use of information by others. Therefore, we strongly recommend you, to handle your personal information on such forums with utmost care, when you go online.

12.  Contact Information.

For further questions or queries we are ready to provide you information, directly and on request about your personal data stored with us.

On valid request, the information can be made available in digital form. WardWiz will not be responsible for any data loss and damage of device. WardWiz Deutschland GmBH, Ysenburgerstrasse 9, D-61184 Karben Germany.